KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
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Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Maps: How to work with different types of maps?
FiOS Maps: How to work with different types of maps?
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Google Maps, Bing, OpenStreetMap, Wikimapia – which is your favorite? In FiOS 10 you can work with any of these geodata sources, maps, and their variations – like Hybrid, Satellite, or Traffic. Watch this video to start working with the maps you like most.

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HAZER Tutorials
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HAZER: How to create sensor widgets?
HAZER: How to create sensor widgets?
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HAZER is the IoT platform to track sensors and other IoT devices on your laptop or smartphone.

HAZER displays each sensor as a colored widget. It shows real-time sensor values and changes color if critical variations or deviations from the norm occur.

This video explains how to:

- Create widgets of various types.
- Properly configure the sensors.
- Organize the HAZER Dashboard to track multiple sensors.
- Monitor sensors via charts and graphs.

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HAZER: Location managing devices
HAZER: Location managing devices
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HAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:

- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: Location track and trace
HAZER: Location track and trace
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HAZER is a powerful IoT platform to monitor sensors and counters installed in moving or stationary assets. With HAZER you always know what is happening with your assets and where it happens.

This video shows how to track your vehicles, machinery, and cargo on the map, including:

- How to access the track and trace feature?
- How to navigate the map?
- How to track one or multiple objects on the map?
- How to view movement history via tracks?

Need more information? Request a live demo via the chat in the lower right corner.

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EPORT Tutorials
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EPORT: How to create a transport product in the 3PL software?
EPORT: How to create a transport product in the 3PL software?
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EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.

This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:

- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?

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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
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EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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GOFER Tutorials
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GOFER: User login creation
GOFER: User login creation
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GOFER is an Uber-like platform for business rides and corporate transport management. It unites passengers, dispatchers, managers, and drivers in a single interface no matter the number of branches and their locations.

This video explains how to create and configure accounts for all types of users mentioned above.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Dispatcher's approval for car booking
GOFER: Dispatcher's approval for car booking
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GOFER is an Uber-like platform for business rides. It automates company fleet management and makes operations more transparent via:

- Car booking on your smartphone or laptop
- Fleet utilization analysis
- Payments to drivers and fleet expense management
- Employee control outside the office

This video explains how to request and get a dispatcher’s approval for a business ride, including:

- How to view all vehicle requests?
- How to edit car bookings – vehicle type and class, date and time, purpose, and payer?
- How to confirm or reject the ride?
- How to add dispatchers’ comments?

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for managers?
GOFER: How to use the mobile app for managers?
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GOFER is an Uber-like platform allowing businesses to manage corporate vehicles and business rides on their laptops and smartphones. The software offers a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for managers:

✅ View vehicle requests made by employees;
✅ View trip details;
✅ Confirm or reject the request.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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